What types of data are collected?
When you use the jiligames platform, we collect the following types of information:
Your name, mobile number, date of birth, and identity verification documents provided at registration.
Your device type, operating system, browser version, and IP address.
Transaction details via bKash and Nagad — including amounts, timestamps, and transaction reference numbers.
A log of your activity — which pages you visited, how long you stayed, and which games you played.
How is the collected data used?
Jiligames uses your data only for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To process deposit and withdrawal requests via bKash and Nagad.
- Service Improvement: To analyze platform experience and deliver better services to users.
- Security Assurance: To detect and prevent fraud or unauthorized access.
- Relevant Communications: To notify you of important updates, bonus offers, or account-related information.
- Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
Data Usage Limits
Jiligames never sells your personal information to third parties. Only partners who directly support platform operations (such as payment processors) may receive necessary data — and strictly under confidentiality agreements.
Jiligames does not share your data with government agencies or any third party unless required by law.
How is data stored and secured?
Jiligames uses industry-standard security technology to keep your data safe. All transactions and personal information are transmitted via SSL encryption, and data stored on our servers remains encrypted at rest.
How long your data is retained depends on necessity. Data is kept while your account remains active. Even after account closure, certain information may be retained for a specified period due to legal obligations.
Core Security Layers
- SSL/TLS encryption across all communications
- Encrypted Data Storage on Servers
- Restricted Staff Access to Data
- Regular Security Reviews & Updates
- Automatic detection of suspicious activity
What rights do you have over your data?
Jiligames believes every user should have full control over their own data.
You can request a full overview of the data jiligames holds about you at any time. Contact our support team and we'll provide you with the details.
If any of your stored information is incorrect, you can request a correction. Our support team will verify and update it promptly.
When closing your account, you may request that your data be deleted. Unless subject to legal obligations, your data will be removed within the specified timeframe.
Policy Changes & Contact
Jiligames may update this Privacy Policy as needed. A notice will be posted on the platform for any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
For any privacy-related questions, data access requests, or complaints, please get in touch with us. We're available every day and respond according to Bangladesh Standard Time.
Support email: [email protected]
To learn more, visit our Terms & Conditions and Responsible Gaming View page.